Missing IKEA Screws
Buying furniture at IKEA can mean a great deal of effort on your part. There are a lot of parts to this furniture, and when all is said and done, there can be missing parts. As one former employee explained it, this is the bane to an IKEA purchaser’s existence.
That said, there are ways to cope. It can depend on several factors because sometimes it is better to replace the screw than it is to use the ones that come with the product. This is particularly true when installing shelving in IKEA furniture.
Most of those who do furniture hacks with IKEA products have mentioned that the screws that come with the shelving are a touch too short. They recommend purchasing screws that are one-eighth of an inch longer than those provided.
That said, IKEA knows that parts can be missing from the products. They have protocols in place for this problem and the answer tends to be a phone call away. There is an eight hundred number on the instructions that will get you the help you need.
Another tip from the former employee is to purchase items in batches rather than an entire room at one time. This way, you’re already going back to the store. It would be easy to go to the right department and ask for the replacement parts.
Several IKEA customers have reported that it doesn’t take long for replacement parts to arrive. IKEA wants to keep your business and will usually bend over backward to help you get what you need. It may take a day or two, so if you live close enough, another visit to the store might be faster.
If the item is needed sooner rather than later, take one of the screws to a hardware store. An employee can help you find a replacement for it fairly quickly. Screws are usually not that expensive, and it may be faster and cheaper than returning to the store.
The reason it may be cheaper is because of the way IKEA is laid out. They want to get you in a buying mood and the first part of the store is designed to do that. There are all kinds of inexpensive interesting gadgets and products that can be very tempting.
These products are in other parts of the store as well. If something does catch your interest, write it down and look for it in that department. By then, the idea may have dissipated and you’ll save a lot of money.
The employee who wrote about shopping from his perspective also said that it is best to go straight to the department you want by the fastest route. If you don’t know your way around the store, ask an employee for directions.
There is one other point he made that is important for those in search of missing parts. Always be polite. No one wants to help someone who is rude. If you aren’t getting anywhere, ask for the duty manager. He or she will help.