IKEA has a Purchase history feature that allows you to view all the items you have bought from IKEA. There are a few reasons why your IKEA purchase history might not be available. First, check to make sure that you’re logged in to the correct account. If you’re still having trouble, try troubleshooting with the following steps:
IKEA Purchase History Not Available
- Check Your Internet Connection
A stable internet connection is necessary. To ensure the stability of your connection, try loading a different website.
- Check IKEA’s Website
Sometimes, IKEA’s website may be down or experiencing technical difficulties. Try again later if you can’t access your purchase history on IKEA’s website. You can try contacting IKEA customer service if the website is down for an extended period.
- Make Sure You’re Logged In
First, make sure that you are logged into your IKEA account. The Purchase history feature will not be available if you are not logged in.
To log in:
- Go to IKEA’s website.
- Click on the “My Account” tab.
- Enter your username and password.
- Click on the “Log In” button.
If you don’t have an IKEA account, you’ll have to create one.
- Check Your Purchase History Settings –
In your IKEA account settings, you can turn off purchase history. If this option is turned off, your purchase history will not be available. To check your purchase history settings:
- Login to your IKEA account
- Click on “Account”
- Scroll down to the “Purchase History” section
- Make sure the “Off” switch is not selected
If you’ve tried all of these troubleshooting steps and you still can’t access your purchase history, it’s possible that IKEA’s systems may be experiencing technical difficulties.
- Clear your Browser’s Cache and Cookies–
This can help refresh your browser and get rid of any old data that might be causing problems. How to clear browser cache and cookies varies by browser, but you can usually find instructions by searching for your browser and “clear cache and cookies.”
- Try Using a Different Browser
If you’re still having trouble, try using a different web browser. Sometimes, certain browsers can have compatibility issues with IKEA’s website. If you’re using one browser, switch to the next most popular browser (ex., from Safari to Google Chrome) and try again.
- Update Your Browser
Outdated browsers can also cause problems. Make sure that you’re using the latest version of your web browser. To update your browser, follow the instructions for your specific browser:
- Google Chrome
- Mozilla Firefox
- Microsoft Edge
Contact IKEA Customer Service
If you’ve tried all these troubleshooting steps and still can’t access your purchase history, the best course of action is to contact IKEA’s customer service. A customer care representative can help you troubleshoot the issue and figure out what’s going on.
We hope this article helped you figure out why your IKEA purchase history might not be available. If you have any other questions or concerns, please feel free to reach out to us. Thanks for reading!