11 Easy Fixes For IKEA Store Android App Not Letting Me Log In

IKEA Store Android App Not Letting Me Log In
IKEA Store Android App Not Letting Me Log In

IKEA’s portfolio offers a ton of comprehensive solutions, from lighting units to furniture and much more.

You can rely on this brand to help you develop the whole aesthetic of your home. Moreover, the pricing is pretty reasonable on most of the items, and you’ll be able to stick to a reasonable budget. 

From there, you can test out all the unique themes or reach out to a consultation expert to define the best look for your house.

It can take a bit of time to find the right fit, but the IKEA store application further assists owners with several utility features. 

You’ll have an effortless time browsing through the countless units offered on this platform.

So, be sure to browse through your options and pick the IKEA system if you can’t seem to find the right fit. It all comes down to the budget you’re trying to spend on this unit.  

The IKEA store app is a well-built App with great compatibility with Android and IOS devices.

However, of late, many users have been facing an issue with the app, which does not let them log in. It gets frustrating when the app doesn’t let you log in, but there are a few easy ways to fix it.

IKEA Store Android App Not Letting Me Log In

If you’re having trouble logging in to the IKEA Store app, there are a few things you can try:

  1. Enter the Correct Login Details


Ensure you’re using the correct email address and password. In case of a forgotten password, you can reset it by going to the login page and clicking on the “Forgot Password” link.

  1. Update Your Cellphone’s Operating System

If you’re using an outdated Android, the IKEA Store app may not be compatible with your phone’s operating system.

To fix this, try updating your phone to the latest version of Android. Keep an eye out for new updates.

If you’re not that sold on the idea of updating the current phone, you can test out the app login on a different one. This will at least give you more perspective on the issue when you can’t seem to secure a response from the application. 

In case the login does work on the new phone, you will know for sure that the OS is to blame. Now, you’ll have no choice but to proceed with the upgrade, and that will fix the app login issues on your current mobile device. 

Next, you can also take a peek at the application permissions. Sometimes the network activity is restricted to some apps, and you can browse the application settings to figure out the issue.

You need to make sure that all of the permissions are allowed to the app and then log in again. 

ikea phone

However, if you’ve not been lucky even after all that, then it might be the app cache or your internet router that is to blame here.

There are just so many factors at play, and it will take you a while to figure out what exactly is wrong with the application. 

  1. Clear the App’s Cache and Data

If you’re still having trouble, try clearing the app’s cache and data. Go to your phone’s Settings > Apps > IKEA Store and tap on the “Clear Cache” and “Clear Data” buttons.

  1. Reinstall the App

Consider uninstalling and reinstalling the IKEA Store app. To do this, go to your phone’s Settings > Apps > IKEA Store and tap on the “Uninstall” button.

Open Google Play Store and search for “IKEA Store” to install the latest app.

  1. Check Your Internet Connection

If you’re still having trouble logging in, the next thing to check is your internet connection. Connect to a stable Wi-Fi or data network so the app can connect to the internet.


  1. Restart The App and Device

If you can’t log in, try restarting the IKEA Store app and your device. This helps resolve connection or login issues.

  1. Delete And Reinstall the App

Delete and reinstall the IKEA Store app. Once you do this, it will delete any saved data from the app, so make sure you have a backup. To delete the app, go to your device’s settings and select “Apps” or “Applications.” 

Find the IKEA Store app and select “Uninstall.” Once the app is deleted, reinstall it from the Google Play Store.

  1. Use VPN

Sometimes, all that you’ll need to do is to use a VPN and then try to log into the account one more time.

That will be more than enough to help you get past the proxy configuration errors and other issues that might be linked to the network connection. 

You can rely on any decent VPN service like NORD or ExpressVPN to figure out what exactly is wrong with your system.

So, be sure to keep that in mind when you are unable to log in, even after double-checking the credentials and reinstalling the application. 

If the issue does get fixed after you use the VPN, then you’ll know for sure that the router is to blame here. So, you can either choose to reset the router or only rely on cellular data to get through the connection routine. 


At least, you will know here that the account is not banned, and the issue is more related to the network configurations and not the router itself.

  1. Cycle Airplane Mode

Alternatively, you can also refresh the network configurations on the mobile device by cycling in and out of airplane mode.

Here, you will have to scroll down from the home screen to access the notification shade. From there, you can extend the notification shade and click on the airplane icon

This will turn on the airplane mode, and all of the associated services will turn off for a brief moment until you turn off the airplane mode.

So, once five minutes or so have passed, be sure to turn off airplane mode and allow the mobile to establish a connection. 

It will take a few more moments until you’re connected to the router, and you can try to go through the setup routine one more time.

If you’re lucky, the issue will be fixed right here, and you will not have to deal with any more errors down the road. 

It all comes down to making sure that the network connection is optimal and that there are no issues with the proxy settings or access points as you’re trying to connect to the IKEA servers.

From there, it is not that hard to log into your account. 

  1. Check Server Response


At this point, you just need to inquire about the server status. There is a good chance that the servers are down and you’re unable to establish a connection.

Sadly, there is nothing that can be done on your end when the servers are under maintenance. 

However, you will be glad to know that the majority of the maintenance breaks will only last about 20 minutes.

Still, there is a possibility that there has been a major issue, and the servers can stay down for a few more hours. 

So, all that you can do here is to check Twitter for possible updates and be sure to try again after a couple of hours. Hopefully, you will not have to wait long, and the application will start responding within the same day. 

However, if the issue goes past 12 hours and you still don’t see any updates on the Twitter thread, then you need to leave this job to the professionals.

Be sure to contact the official support team, and they will take charge of this situation as you try to figure out the issue. 

  1. Contact Customer Service

If you’re still having trouble logging in, the next step is to contact IKEA customer service. A representative will help you troubleshoot the issue and figure out what’s going on.

customer service

You can reach customer service by phone or by email at customer care.

Concluding Thoughts

To conclude, these are some things you can do if you’re having trouble logging in to the IKEA Store app. First, make sure you’re using the correct email address and password.

If you’re having difficulty recalling your password, you can reset it. 

Next, try clearing the app’s cache and data. If you’re still having trouble, try uninstalling and reinstalling the app. Consider restarting the app and your device.

If there’s still trouble with logging in, contact IKEA customer service.

Nine times out of ten, you will just need to go through the basic fixes mentioned here. There are no extensive routines, and you will be able to login without further complications.

So, be sure to follow through with the fixes mentioned above. 

Lastly, the issue might even be related to the servers. There is nothing that you can do on your end when the response from the servers is not there.

So, be sure to wait for a few hours as you try to secure the connection one more time. Hopefully, you’ll be able to log in without dealing with the same issue. 

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